Frequently Asked Questions
How are your products delivered to customers? All of our products are provided as a digital download, with a one-year subscription license. We do not distribute our products using CD, DVD, or other tangible media.
Do you provide product support after purchase? We provide full customer support for the duration of the license period for all of our products. Customers with questions regarding purchased products should contact us by email at firstname.lastname@example.org. Customers should expect a response with 24 hours.
Where can I view the software license agreement? The software license agreement for our BMP Optimizer v. 2.0 product can be found here.
Are your products available only for single-seat licensing or do you offer network licensing? At this time our products are only licensed for single seat usage and are locked to an individual computer. We do not support network licenses, but may do so in the future.
BMP Optimizer v. 2.0
Does the BMP Optimizer software generate results similar to those found using the Virginia Runoff Reduction Spreadsheet? During development of the BMP Optimizer, product researchers worked to ensure complete and full compliance with Virginia Runoff Reduction Methodology. The result is a product that consistently replicates all output data computed by the Virginia Runoff Reduction Method Spreadsheet. Additionally, the BMP Optimizer goes above and beyond the Spreadsheet by providing its users with an easy-to-use graphical interface and an optimization engine to ensure selection of the most efficient BMP configuration.
What types of data are required to use this software? The BMP Optimizer is capable of considering a wide array of influential criteria when identifying BMP combinations to meet a regulatory objective. Minimum input data is that which would be needed for any type of basic hydrologic analysis: contributing drainage areas and land cover conditions. Other criteria that a user may consider if it is available: the presence of karst topography, shallow groundwater, shallow bedrock, hotspot runoff, or soils with limited infiltration. Users may also consider installation and maintenance costs as well as aesthetics when employing the software’s optimization functionality.
How is data output from the software? Output from the BMP Optimizer is written to a color PDF document. This output document summarizes both user-specified input data as well as computed results which appear visually similar to and that completely replicate those found using the Virginia Runoff Reduction Spreadsheet. Output is structured in a way to be easy to interpret for both designers and regulatory reviewers.
This product seems to be of great value to consultants and designers. What about municipalities and other government entities? As stormwater regulations have become increasingly complex, municipal stormwater reviewers have faced the same challenges as consultants in both interpreting and implementing the regulations. Our goal in creating the BMP Optimizer was to develop a product capable of complying with Virginia Runoff Reduction Methodology as efficiently and objectively as possible. Through its use of a true optimization algorithm, the BMP Optimizer minimizes the guesswork and human bias that so often, unfortunately steers BMP selection. We believe that this product is of equal value to reviewers and designers alike, as it removes this guesswork.